Shipping Policy

At Dewy Glow, we are committed to delivering your favorite Korean skincare products quickly and safely.

Order Processing

• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• Netherlands: 1–3 business days
• Belgium & Germany: 2–5 business days
• European Union: 3–7 business days
• International Shipping: 7–14 business days

Please note that delivery times may vary during busy periods, holidays, or due to customs delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

• Free shipping may be available for qualifying orders.
• Promotional shipping offers are subject to change without notice.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email so you can monitor your shipment.

Customs & Import Duties

For international orders outside the European Union, customs fees, import duties, and local taxes may apply. These charges are the responsibility of the customer.

Incorrect Address Information

Please ensure that your shipping address is accurate before placing your order. Dewy Glow is not responsible for packages lost or delayed due to incorrect address details provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at info@dewyglow.nl and we will assist you.

Contact

If you have any questions regarding shipping, please contact:

Dewy Glow
Email: info@dewyglow.nl
WhatsApp: +31 6 82059174